Privacy policy

Introduction: With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

We collect only the following information:

  • Name
  • First name
  • Postal address
  • Postal code
  • E-mail address
  • Telephone / fax number

The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.

Forms and interactivity

Your personal information is collected via the following forms:

  • Website registration form
  • Order form

We use the information collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact

Your information is also collected through the interactivity that may be established between you and our Web site in the following ways:

  • Website management (presentation, organization)

We use the information collected for the following purposes:

  • Customer relations
  • Improving our products

Right of objection and withdrawal

We are committed to offering you the right to object to and withdraw your personal information. The right to object is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection. The right of withdrawal is the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list. To exercise these rights, you may : E-mail: Website section:


We undertake to comply with the legislative provisions set out in the relevant French legislation.

Intellectual property 

Ruban Rouge is a registered trademark with the Institut Nationale de la Propriété Industrielle (INPI). The models, drawings, logos, photos, objects and images proposed by the site are the property of Ruban Rouge and are protected by intellectual property law. The buyer acknowledges that the use he/she may make of the products ordered is limited to use in conformity with their intended purpose. Any other use of the models, drawings, logos, photos, objects and images, such as reproduction, marketing, distribution and publishing by anyone is strictly forbidden and constitutes an infringement that may be punished under criminal and civil law.